The Building Hotel
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"Room Aircon did not work"
The hotel benefits from a very good location and offers a pleasant spa, although access comes at an additional cost. Unfortunately, our stay was significantly affected by issues with the air conditioning in our Junior Suite, which did not work at all. Neither the high-tech control panel nor the backup controls were functional. Although the staff were aware of the problem and assured us that the temperature could be adjusted from the front desk, this never happened despite daily requests. As a result, we spent three very uncomfortable nights in an overheated room with very little sleep. At check-out, I explained the situation and how unpleasant the experience had been, but the manager’s response was dismissive and showed a clear lack of concern, simply stating, “that’s just how it works.” The poor customer service was disappointing; even a simple apology would have made a difference, rather than being told that the room temperature was supposedly fine.
"Good hotel overall"
We stayed here for three nights while sightseeing in Rome. Check-in was straightforward, and we appreciated being able to leave our suitcases at the hotel while we went out for the day. The room was generally fine, and the internet connection was excellent, especially considering we were on the fourth floor. Unfortunately, the TV barely worked during our stay—on rare occasions a channel would come through, but most of the time it was unusable. Breakfast was disappointing and not really worth the price, with cold bacon and a limited selection overall. The surrounding area felt safe and fine, with both the British and Russian embassies located on the same street, resulting in a noticeable police presence.
"A meeting of place of old and new"
There is a timeless character in the air in Rome, and The Building Hotel reflects that special quality beautifully. The hotel feels like a meeting point between the ancient and the modern, with what appears to be the remains of a ruin overlooking the pool alongside contemporary design elements woven into the décor. While there were a few minor quirks—such as a slight odour from blocked drains in some of the rooms we occupied and signs that certain areas could benefit from maintenance—the hotel was generally clean and provided a very pleasant stay overall. Its location is extremely convenient, situated close to Termini Station and even closer to a metro stop, and the area felt safe. The street itself offers several lovely dining options, while the hotel’s own dining room has a warm, inviting atmosphere and serves truly delicious food. We particularly enjoyed dinner there, and the breakfasts were generous and satisfying. The staff were helpful, efficient, and contributed positively to the experience.
"Rome, July 2025 – The building hotel"
This is a more modern hotel with a relatively good location and overall a satisfactory stay. We ate at the hotel restaurant three times; the food was perfectly fine, with a somewhat limited selection of pasta and pizza, but the service was good. That said, there are many excellent dining options outside the hotel, including fine restaurants offering exquisite cuisine, which are well worth exploring. The spa was clean, well maintained, and the massage was very good, although it is on the expensive side. We booked a double room, which was generally clean and pleasant, but the bed lacked a top mattress, making the springs noticeable—something to keep in mind if you have back problems. On the positive side, the air conditioning worked very well. The room was relatively dark, however, which made tasks like applying makeup a bit challenging. We chose this hotel mainly for the pool, as we were traveling during a very hot period. The pool area was open, clean, and attractive, though there were quite few sunbeds and space for more. Overall, the hotel offers acceptable service with friendly and helpful staff.
"Great value but cold staff"
I loved the hotel’s location, the swimming pool, and the overall décor, and it felt quite affordable for a four-star property. However, the service could be improved, as most of the front office staff came across as rather cold and lacking warmth or enthusiasm. In contrast, the breakfast team was very friendly, helpful, and provided a much more positive service experience.
"Very average"
Not worth the money paid, and wouldn’t say it’s a four star hotel. The pictures look a lot nicer than it is in real life. The rooms are small and not the cleanest, shower not great and constantly going from hot to cold. The location is quite far away from all main tourist attractions, also about a 15 minute walk from train station and main metro. The pool area was nice and staff were friendly. Breakfast was not great and a pretty limited selection. Wouldn’t go back.
"Good destination and lovely staff"
This hotel is about a 15-minute walk from the main station, and we stayed for 10 days. The staff were friendly and the hotel was clean throughout our stay. The breakfast buffet was what you would typically expect in continental Europe, although it might be worth bringing your own spoon, as they often seemed to run out. We ate at the restaurant twice in the evenings and had one bar snack, and the food was very good and reasonably priced. The bedroom, however, felt quite small, especially for a longer stay. Storage was limited, with a wardrobe that had very few hangers and was so dark inside that I had to use my phone torch to see properly, and there were no drawers at all. There was a mini fridge stocked with drinks, but ours worked intermittently, and the TV switched off after 30 minutes, meaning you had to restart it—particularly frustrating when my husband was watching football. On the positive side, there are many pleasant areas around the hotel to sit both indoors and outdoors, including some quieter, more hidden spots if you want a bit of peace. The location is convenient not only for the station but also for nearby areas, with a huge choice of places to eat, several mini supermarkets, and even a large one close by. The staff also arranged taxis for us when needed, which arrived within minutes. Overall, it was a good stay despite a few practical shortcomings.
"Excellent stay"
I stayed here last week with a Jubilee pilgrimage group, and one of our guides, Emanuelle, mentioned that the building was once his former high school, which added an interesting historical touch to the stay. The hotel is centrally located, directly across from the Roman wall, and feels both spacious and modern while remaining tastefully decorated. The large lounge features a small piano bar and plenty of comfortable seating, creating a very inviting atmosphere. From the second-floor breakfast balcony, you can look down onto the lounge as well as the outdoor courtyard and pool. Breakfast hours were generous, with a wide selection of good-quality food and beverages. The bedroom was well decorated, comfortable, and relaxing, and the staff throughout the hotel were courteous, professional, and extremely helpful, contributing to a very pleasant overall experience.
"Near the train station but could be better"
This is a fairly average, middle-of-the-road hotel located about a 10-minute walk from the main train station, making it convenient for getting around Rome. The reception staff were welcoming and polite, which gave a good first impression. The room itself was clean, tidy, and well presented, though quite dark, and storage space was very limited. If you’re staying for an extended period, be prepared to live out of your suitcase. Breakfast was also average, and it was frustrating trying to get the waitresses’ attention to order hot drinks, to the point where it didn’t feel worth the wait. One day the swimming pool was out of order, which was disappointing given the hot weather and the main reason we chose the hotel. When we asked about a discount, we were told a firm no, so we decided to use the spa instead. The spa was acceptable but far from impressive: there were no cups for water, many of the jets either didn’t work or lasted only a few seconds, and there was noticeable grit and dirt in the pool that could have been cleaned more thoroughly. We had mentioned in advance that it was my birthday, but there was no acknowledgment at all—no small gesture or complimentary drink—so don’t expect anything special if you’re celebrating. Overall, it’s a decent base for exploring Rome, but there are likely better, more centrally located hotels available for a similar or even lower price.
"A lovely short break at The Building Hotel in Rome"
We had a lovely four-night stay and found all the hotel staff to be friendly, accommodating, and genuinely helpful. The room was bright, clean, and very comfortable. The location is ideal, just a ten-minute walk from Termini Station, making it easy to get around the city. Breakfast was plentiful and of very good quality. In the lobby piano bar, we especially enjoyed listening to Carmelo play the piano while sipping our after-dinner drinks, which added a special touch to our evenings. We thoroughly enjoyed our stay and would definitely return.
The Building Hotel
Comfortable, well‑reviewed hotel near Termini that’s popular for convenience and value.
Address
Via Montebello, 126, 00185 Roma RM, Italy
Website
www.thebuildinghotelrome.com
Email
[email protected]
Telephone
+39 06 9934 0300