Copa Airlines

2.9/5 - based on 10 reviews

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Michelle T
3/5 Published at 7 January, 2025

"Avoid this airline"

I'm sorry to hear you had such a disappointing experience with Copa Airlines. It’s frustrating when flight attendants don’t seem to be attentive, especially when you're paying for services like business class. The lack of timely food and beverage service, along with no alcohol in economy, definitely seems to have impacted your flight experience. It’s unfortunate when airlines cut certain services, especially when it affects the overall comfort of the flight.

Esther S
4/5 Published at 13 December, 2024

"Good flight"

It sounds like the online check-in process could have been a bit smoother for you, especially when you arrived at the airport and the dedicated line didn’t seem to cater well for it. That can be frustrating, especially when you're expecting things to go quicker. But at least the rest of the flight experience went smoothly! Do you think this will affect your decision to fly with them again, or was the rest of the experience good enough to overlook the check-in issue?

Hoke W
3/5 Published at 13 October, 2024

"Adequate but no frills"

That’s solid travel advice—especially the part about keeping essentials out of checked luggage. It’s good to hear the people were great, but aging planes and unreliable timing can definitely be a drawback, especially for tight itineraries or connecting flights.

Jay P
1/5 Published at 12 October, 2024

"I had an awful experience."

I had an awful experience. I'm still dealing with issues related to my experience with this copa airline ticket purchase.

Mohammed
1/5 Published at 10 August, 2024

"Crappy business class"

Miserable business class experience, long flight with entertainment simply missing when clearly advertised in pre flight email, no charger outlet for phone, no usb, no listeners, no internet. Total fsilure for internationsl flight, food was bad, service very newbie. Why even bothering.

Nabeab
4/5 Published at 16 June, 2024

"Can be better!"

That's a very fair point—lack of power outlets on modern flights, especially for the price, can be a real inconvenience. Glad to hear the flights were punctual and you were served, but it's understandable that you'd choose another airline next time if connectivity and comfort are priorities for you.

SF Guy
3/5 Published at 16 May, 2024

"Adequate"

Thanks for sharing your experience — it's great that your flights were punctual, but the lack of accessible customer service and inattentiveness during deboarding can definitely take away from the overall quality of the trip. That kind of disorganization at the end of a flight can be frustrating, especially after a long journey.

Analemusr
4/5 Published at 16 February, 2024

"Friendly staff but slow service"

That sounds like a frustrating mix of great in-flight service but poor airport logistics and ground handling. It's unfortunate when inefficiencies on the ground overshadow an otherwise pleasant flight experience. Long wait times with no line and overly strict or unfriendly security and immigration can definitely sour a trip.

Naomi A
1/5 Published at 12 February, 2024

"LOST MY BAG"

LOST MY BAG DONT TAKE THIS AIRLINE THEY DONT KNOW WHAT THEY ARE DOING THEY WILL LOOSE YOUR BAG!!!!! Horrible airline - the attendant checking in the bags was so not smart he never put a tag on my bag they lost my bag i tried to get them to help me find it they were the worst i asked if they can check the cameras they said no

Aldo B
5/5 Published at 16 January, 2024

"Panama to Toronto in Business"

That’s a glowing review! It’s great to hear that Copa’s business class delivers consistent quality, especially on a relatively long direct route like Panama to Toronto. Professional service, good food, and cleanliness can really make a difference on international flights.

Copa Airlines

Compañía Panameña de Aviación, S.A., widely known as Copa Airlines, is the flag carrier of Panama. Headquartered in Panama City, its main hub is Tocumen International Airport. A member of the Star Alliance, Copa Airlines is a subsidiary of Copa Holdings, which also owns Colombia's AeroRepública, operating under the brands Wingo and Copa Airlines Colombia. Founded in 1947, Copa initially focused on domestic routes before shifting entirely to international flights in 1980. In 1998, it established a strategic partnership with Continental Airlines, adopting a similar branding style as part of that alliance.

Address
Blvd. Costa del Este Torre N, Panamá, Provincia de Panamá, Panama

Website
https://www.copaair.com/

Email
[email protected]

Telephone
+507 217 2672

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