Hotel Ferré Machu Picchu
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"Feels like the trains pass straight through your room"
The hotel is right next to the train tracks with no insulation, so it feels as though trains pass directly through your room—sure to wake you like a nightmare. The bathroom lacks proper ventilation, remaining damp for hours after a bath. The safe was permanently locked, the TV didn’t work, and breakfast was mediocre. Overall, it’s nowhere near the three-star standard it claims.
"Not the place for a quiet night’s sleep; almost comically loud"
Booked here by our tour company after a 6-day trek, we were warned about noise—but our room took it to another level. The hotel is directly across from a train station and next to a trolley line. Trains stop at 11 pm, but loud construction and shouting from workers went on late into the night. With no A/C, we had to choose between a hot, stuffy room or opening the window to let in noise and mosquitoes. The staff were kind, but if you value sleep, this is not the place for you.
"Bring earplugs"
The front desk staff were very nice, and the location is convenient. However, the hotel is right next to the train tracks. Our room was stuffy, so we wanted to open the window, but the noise made sleeping impossible. Light sleepers should avoid this hotel, or at least bring earplugs.
"Very good and clean facility, polite and friendly staff. close to very nice restaurants."
Very good facility, conveniently located right next to the train station. Despite the proximity, I didn’t notice any disturbing noise. Rooms facing the Urubamba River are especially refreshing with the view and the soothing sound of the water. Staff were polite and very friendly—thank you! Only minor downside: as a family of four, we had to stay in two separate rooms. Not sure if larger rooms weren’t available or simply not offered by our tour operator (Orange Nation) who made the booking.
"No rest"
We stayed here as part of the Inca Trail trek, and our first room was right above the trains—loud until late at night, with fumes coming straight in. It felt like the train was in our room. The only alternative offered at first was a basement room with no windows and a moldy smell. After complaining to our trekking guide, we were suddenly moved to a higher, quieter room with double-glazed windows. Unfortunately, the next morning construction inside the hotel started at 7:30 am with drilling and hammering. With the trains rerouted closer to the hotel after a recent mudslide, this is not a good choice if you need real rest after a trek.
"Great centrally located, reasonably priced hotel."
We stayed at Hotel Ferre Machu Picchu for one night as part of an organised trip with Exoticca, and the experience met our expectations. The room and bathroom were both spotless and well-organised, and the bed was comfortable enough for a good night’s rest. Breakfast was a highlight—plentiful and varied, with fruits, juices, cold cuts, breads, jams, butter, coffee, and milk. The hotel’s central location in Aguas Calientes made it an easy base for exploring, and the warm, friendly welcome on arrival was much appreciated. A good, basic hotel that delivers reasonable value for money.
"Good as a stop-over for a night"
This hotel has a very unusual layout. Train tracks run right outside the front door—perfect if you’re a railroad enthusiast. The dining room offers an awesome view of the river and surrounding mountains. Our room, however, was in the middle of the building, with windows opening only into the main hallway, so we kept them closed and curtains drawn. The place was clean, breakfast was good, and the staff were friendly and helpful. It’s an easy walk to the main part of town and works well for a one-night stay before or after Machu Picchu—just request a room toward the back for a better view and less noise.
"Perfect hotel to stay in in Machu Picchu village"
A beautiful hotel in the heart of Machu Picchu village, just steps from both the train station and the bus stop to Machu Picchu. While it sits right on the train tracks (and you can feel slight vibrations when trains pass), it remains very quiet, making it easy to rest. I stayed two nights in a room overlooking the river—the sound of the water was wonderfully relaxing. Breakfast is served with a river view, and both cleanliness and staff attention were excellent. Highly recommended for its location, comfort, and peaceful atmosphere.
"NO HOT SHOWER!"
After a long trek, all we wanted was a hot shower—but there was none. Despite the front desk and maintenance running the water for ten minutes, it stayed cold. They wouldn’t change our room or offer an alternative, explaining that “everyone is showering at this hour, so maybe the hot water ran out.” Even after waiting, it never warmed up. While the hotel looks nice and the river view is beautiful, the lack of hot water was a dealbreaker. I wouldn’t return.
"Great hotel"
We arrived late but were warmly greeted without any hassle. The river view was stunning, and falling asleep and waking up to the sound of the water was wonderful. The hot water was excellent, and the hotel let us store our backpacks until we returned from our Machu Picchu tour. Overall, a pleasant stay.
"Worst internet"
The rooms were clean, fairly spacious, and the bed was comfortable. Breakfast was decent, with some hot food (but no eggs), juices, spreads, and a variety of breads. Unfortunately, the internet was terrible—supposed to work in the foyer, but it didn’t at all. For a one-night stay, the hotel is fine, but don’t count on Wi-Fi.
"Get a room with a river view."
The hotel is slightly out of town but well-positioned near several good restaurants. Unfortunately, our room faced the train tracks, and the noise from passing trains was quite loud, which impacted the overall comfort of the stay.
Hotel Ferré Machu Picchu
Mid‑level hotel with concierge, breakfast, free Wi‑Fi, and easy walking access to the hot springs and bus departure area. Good value if you want reliability and location.
Address
Imperio de los Incas 634, Aguas Calientes 08681, Peru
Website
https://hotelesferre.com/hotel-ferre-machu-picchu/
Email
[email protected]
Telephone
+51924594335