Maidens Hotel New Delh
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"Out of date"
We arrived late and were disappointed with the room, which felt very tired and dated. If you plan to book, I’d recommend requesting a refurbished room, as those looked much nicer based on the photos. Unfortunately, the staff came across as rather surly and not particularly accommodating. We did arrive during Diwali, and it seemed they were preoccupied, which may have contributed to the experience. Overall, I’m glad we only stayed for one night.
"Super friendly and supportive staff"
The staff was very friendly and helpful, and the organization of the pickup and tour guide was perfect. The hotel rooms were spacious and clean, with comfortable beds and pillows. Breakfast and the restaurant were both very good. The beautiful garden and the hotel’s close proximity to the Metro station are real assets that make the stay even more enjoyable.
"Agree with the high praise, but…"
There are many things to appreciate about this hotel. The bed was very comfortable with high-quality linens, the pool was nice, the grounds were lovely, and the staff was friendly and attentive. Small touches, like offering a morning newspaper, added to the charm. However, staying in a Heritage Room did not meet the expectations of a five-star hotel. The room itself felt dated, but the main issue was the old bathroom with a shower-in-bath setup and a flimsy curtain. This is something I would expect from a three-star hotel, not a five-star property. It’s also potentially unsafe for older guests who may have difficulty climbing into the tub. Unfortunately, the hotel’s website photos of Heritage Rooms don’t show the bathrooms, which seems intentional. The better rooms do show bathrooms with separate showers. This lack of transparency leads to unmet expectations and disappointment. We raised this with the hotel, and they mentioned they would update the photos—hopefully, they will follow through. We initially asked to change or upgrade our room, but the hotel was fully booked. While this could have been handled better, later that evening a cancellation allowed us to move to a better room. It’s also worth noting that rooms in the left wing lack natural light. On a positive note, the restaurant’s food was excellent.
"Lovely team but hotel needs to be updated"
We had high hopes for our one-night stay at this hotel, and while the team was professional, extremely kind, and accommodating, the room itself was very disappointing. The carpets were old, and the bathroom was extremely dated and tired. For a property marketed as a 5-star hotel, the room quality felt closer to a 3-star standard and is in desperate need of updating. On a positive note, breakfast was good, and once again, the staff were absolutely lovely.
"Great hotel"
This hotel is full of character, with beautiful gardens and top-notch security from the moment you arrive. The hospitality is truly amazing, and the hotel’s features—such as the sweeping staircase, high-quality carpets, artwork on the walls, and the scent of fresh flowers—create a warm and inviting atmosphere. It’s a property that leaves a lasting impression.
"Out of date"
The staff were friendly, and the hotel was well managed, but the property is clearly out of date and in need of a complete renovation. The food at the Indian specialty restaurant was extremely bland, and the room itself felt plain and uninspiring, featuring a bathtub instead of a proper shower. After three weeks in India, this hotel felt characterless compared to other places we stayed. Built by an Englishman, it still carries that distinctly English feel. If you’re over 60 and prefer staying within your comfort zone, not too far from what you’d experience in England, this might be the hotel for you. Unfortunately, it wasn’t the authentic Indian experience I was hoping for.
"lovely old hotel"
I had read that this hotel was the oldest in Delhi, so I was curious to visit. Located north of Old Delhi, my friend and I enjoyed a lovely and peaceful afternoon tea in the garden restaurant. The hotel is beautifully maintained and full of history. The bar looked very inviting, though we didn’t have the chance to try it. The staff was friendly, and it’s great that the restaurant is open to non-residents. I would definitely visit again on my next trip to Delhi.
"Historic nostalgic hotel with minor restrictions"
The hotel is conveniently located not far from the metro station, but it can get quite loud in the evenings with plenty of activity in the family rooms and corridors. Breakfast is best enjoyed before 9 a.m. or after 10 a.m., as the staff tend to be overworked during the peak period, giving the experience more of a mid-range hotel feel. That said, fans of 1920s nostalgia will love the historic charm, and the outdoor area and pool are truly beautiful. Reception and housekeeping were both super helpful and friendly, which added to the stay.
"Disappointed"
The restaurant staff was excellent, which was the only real positive during my stay. The rest of the staff was just average, and overall, the hotel did not meet expectations. There were noisy parties, a loud air conditioning system, and the room felt cold. On the plus side, the bathroom was great, but the office space was just okay. Unfortunately, if you encounter any issues, don’t expect much help from the hotel beyond apologies—they’re good at those.
"Off to a fabulous start"
This was our first stay and the first leg of our tour in India, and it was a truly fabulous experience. The accommodation is authentically colonial in style, enhanced with all modern services—nothing was missing. As wonderful as the setting was, the staff surpassed it with their warmth and dedication. Nothing was too much trouble for them. A special mention goes to Nilesh and Niang in the traditional food restaurant, who went above and beyond to give us an authentic taste of India, even preparing a Thali (not normally on the menu) just for us. It was a massive hit! Thank you to each and every member of the staff—you are all amazing!
"Very nice hotel, but some room for improvement"
This hotel is set in a lovely historical building with extremely friendly staff who make you feel right at home. The rooms are very large and the beds are wonderfully comfortable. However, the rooms could use some updates—such as replacing the carpets with hardwood floors and refreshing the discolored joints in the bathroom.
"Nice hotel in Delhi"
Maidens Hotel in Delhi still carries the ambiance of the grand hotel it once was, but it no longer has the sense of luxury that modern hotels offer. We stayed here for two nights while exploring Delhi, and it suited us just fine. The hotel has a nice pool, and there are some good restaurants nearby, making it a convenient base for a short stay.
Maidens Hotel New Delh
Heritage‑style lodging, colonial charm, outdoor pool, garden terrace
Address
7, Sham Nath Marg, Prema Kunj, Civil Lines, New Delhi, Delhi, 110054, India
Website
https://www.maidenshotel.com/?utm_source=GMBlisting&utm_medium=organic
Email
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Telephone
+911123975464