FAQ

It’s simple — just search for the business or service you want to review, click on their profile, and share your experience. No complicated steps, just your honest opinion.

Yes, you’ll need a free account to post a review. This helps us keep reviews authentic and linked to real people, ensuring trust for both businesses and readers.

Of course. You can update your review anytime if your experience changes, or remove it completely if you no longer wish it to be public.

We use both automated detection tools and manual checks to spot suspicious activity. Reviews flagged as potentially fake are investigated and removed if necessary.

Unlike large companies that often ignore the damage fake reviews cause to honest businesses, we take reputation seriously. Our mission is to protect real feedback and ensure fair visibility for everyone.

They can report it directly to us. Our team will investigate and, if it doesn’t meet our guidelines, the review will be removed to protect authenticity.

Yes! Joining is completely free. You can create your business profile today and start collecting reviews at no cost.

Yes, a customer or user can add your business even if you haven’t claimed it yet. This ensures consumers can share their experiences from day one.

No problem — you can claim your profile anytime. Once verified, you can manage it directly. Claiming is free, and there are optional paid features if you want more tools.

You can start with our Free plan — no credit card required — to collect, manage, and showcase genuine customer feedback. When you need more invitations, advanced features, or expanded integrations, upgrade to a paid plan that fits your goals.

Forever. The Free plan includes a monthly allowance of review invitations. When you reach the limit, your allowance resets the next month — or you can upgrade anytime for higher limits and more tools.

None. Creating or claiming your business profile is free, and you can begin collecting reviews right away without any upfront fees.

Yes. You get unlimited access to our Help Center and onboarding guides. If you need hands-on help, you can contact support or upgrade for priority assistance and additional success resources.

No. Signing up is completely free. You’ll be able to claim your profile and start collecting reviews using a curated set of tools. When you’re ready for more, you can upgrade from inside your dashboard.

Your existing reviews stay on your public profile so your feedback history remains intact. Paid features are disabled after your billing period ends, but your profile and reviews remain accessible.

No long lock-ins. Choose monthly or annual billing (with a discount for annual). You can change plans or cancel at the end of your current billing period.

Reviews provide real experiences from other customers, helping people make smarter and more confident decisions before purchasing.

Businesses get valuable feedback to improve their services, while positive reviews build trust and attract new customers.

Yes. Reviews create transparency, reward businesses that care, and warn others about bad practices. In the end, they make the marketplace better for everyone.